SeeClickFix Service Requests

SeeClickFix is an application for City of Long Beach residents to report non-emergency issues through an online request management system. This system will bridge the gap between residents and the City of Long Beach to increase resident engagement and improve City services.

SeeClickFix can be accessed online or via app on a smartphone to request services or get help fixing issues. Please note that SeeClickFix is not an alternative to 911. Use this system to report issues such as, potholes, street light outages, graffiti, and overgrown grass. You can also make an appointment for bulk pickup. Photos are helpful! Snap a pictures of the issue and upload with your comments., Reports of a sensitive nature may be submitted confidentially.

SeeClickFix is not monitored 24/7 so issues related to public safety or those requiring immediate attention should be reported directly to the City of Long Beach during business hours or by calling the Police Non-Emergency Line at (516) 431-1800.

Don’t see a category for what you need? Report it into the “Other” category and City staff will ensure it’s assigned to the appropriate department for follow-up, Monday-Friday.

Submit each issue separately and make sure the address you're providing is the location of the issue being reported.

Issues that have been closed will be left on the site for 30 days, after which time they will be removed from view.

How to Use SeeClickFix

Creating your account
You will need to create a log-in the first time you use SeeClickFix. You can report issues by downloading the SeeClickFix app on your iPhone or Android by searching SeeClickFix. Once you have submitted a request, you will receive updates on the progress via email. You will be notified when your issue has been resolved, and you may track existing problems that have been reported.

Online reporting
Click the ‘New Request’ tab below. Drag the map so that the marker hovers over the location of the issue or type the address. Click Confirm. Next, select a category, type a summary and description of the issue or anser relevanc questions. You may upload an image if available. Your email address is required for submission. Click 'Submit'.

Tracking
The status of issues reported through SeeClickFix is viewable below or in the mobile app. Click on the list of issues to the left or by location on the map to view details of the issue. You may follow an issue by clicking ‘Fix it’ or comment on an issue through the issue details.