Website Re-Design and Implementation
When:Objective
The City of Long Beach (the “City”) is seeking proposals for the services of an experienced web design firm to review, redesign, develop and implement a new website for the City, utilizing posted information on the existing website (www.longbeachny.gov) as well as new content (information, products and features) as suggested by the City. The City expects the selected firm to provide multiple website designs to choose from that will create solutions to enhance the user experience, simplify content management, and provide better information and customer service to its community, while meeting high standards for design quality and visual appeal as well as making the website more device and browser responsive, streamlined and easier to use.
The objective is for the selected firm to incorporate all the information on the website in a way that utilizes consistent design and layout themes (in line with City branding), and to provide a resourceful, informative, attractive and user-friendly website. The format should be simple, clean and easy to navigate through to find specific information.
In addition, through working with City staff, the selected firm will be expected to develop a community portal concept where people can view Frequently Asked Questions (FAQs), sign up for an e-message or be notified of events or news information. Further, the City would like to add new functionality to its website to include:
Context search capability
Online forms - static forms that are printed out or can be completed online and sent to the City through the website.
Sign-up forms for events
Online public feedback
Newsletter software
Community Calendars
Enhanced education and prevention sections – virtual tours, training, videos
Video streaming capability, video clips
Ability to use Flash picture/ Changeable pictures on the home page
Press release section with backend administration
In the design of the website, web programming protocol that will work on all different browsers currently available, such as Microsoft IE, Safari, Chrome, Firefox, etc.
Implementation of a web content management solution to manage the content of this new Website
Capability for Social Media Integration
The selected vendor will develop a transition for City approval. When the new site is ready for deployment, the City will require a period of not less than six weeks to conduct acceptance testing. During this period all pages will be loaded on a test site and all new functionality and links tested.
Project Goals
Improve public access to the City and City information by providing a website that is service oriented, easy to use, contains complete and comprehensive information, has intelligent and rapid search capabilities and provides a seamless interface to additional applications.
Improve the departments use of the City’s website as a public service tool by providing a wide range of rights and privileges to carry out daily authoring and publishing (CMS), without assistance by the City’s Information Technology Department; by making it easy to update and maintain the site with the current level of skills; and by providing tools and standards for presentation of information.
Provide a uniform and consistent look (incorporating identity and program elements) and feel to the City’s web pages.
Integrate the City’s website with third party applications such as; GIS, SQL Database, etc
Redesigned website development must run on hosting web server.
Train and equip existing City staff to have the knowledge, abilities and all necessary software tools to further develop, maintain, and expand the web site.
Provide options for the web site content to be maintained.
Ability for visitors to register online for specific events run by the City.
Ability to stream videos on the website.